Conduct meetings with employees to determine specific needs relating to Occupational Health and Safety practices in the workplace.
SCOPE TO BE COVERED FOR MASTERING THE PRACTICAL SKILL:
Condition for Performance:
Given a simulated or controlled working environment with all the tools, equipment and physical requirements to execute the skill the learners will be able to:
Skills activities that must be mastered:
- PA01-01: Appropriately convene a meeting with employees and set a basic meeting purpose and agenda.
- PA01-02: Guide and facilitate discussions to identify the issues, needs and feelings of the group.
- PA01-03: Probe the issues and identify the real issues and the underpinning needs and potential consequences of these needs.
- PA01-04: Summarize and prioritize the needs.
- PA01-05: Commit to a process for raising the needs with the relevant decision-makers.
- PA01-06: Capture/record the minutes of the discussion.
Applied knowledge/techniques that must be mastered and applied when executing the skill.
- AK01-01: Meeting techniques and processes.
- AK01-02: Facilitation and questioning techniques.
- AK01-03: Probing and basic analysis techniques.
- AK01-04: Techniques for prioritization.
- AK01-05: Meeting minute-taking techniques.
Internal Assessment Criteria for the Practical Skill.
- IAC0101: Meeting is appropriately set up and convened with employees (with agenda and invite).
- IAC0102: Discussions are guided and facilitated to identify the issues, needs and feelings of the group.
- IAC0103: Issues underpinning needs and potential consequences of these needs are probed and identified.
- IAC0104: The needs are summarized and prioritized.
- IAC0105: Process for raising the needs with the relevant decision-makers is committed.
- IAC0106: Minutes of the discussion are captured/recorded.
Investigate stated employee needs.
SCOPE TO BE COVERED FOR MASTERING THE PRACTICAL SKILL:
Condition for Performance:
Given a simulated or controlled working environment with all the tools, equipment and physical requirements to execute the skill the learners will be able to:
Skills activities that must be mastered:
- PA02-01: Check the relevant company policies, procedures and standard operating procedures and compare them with the stated needs.
- PA02-02: Research the history of the stated need investigate the reasons why this need was not addressed previously.
- PA02-03: Discuss with supervision and OHS staff regarding the practicality and cost implications of meeting the needs.
- PA02-04: Give feedback to constituency and discuss alternative ways of dealing with the needs.
Applied knowledge/techniques that must be mastered and applied when executing the skill.
- AK02-01: Analytical thinking.
- AK02-02: Techniques of accessing policies and standards.
- AK02-03: Interpretation techniques.
- AK02-04: Facilitation and communication techniques.
Internal Assessment Criteria for the Practical Skill.
- IAC0201: Relevant company policies, procedures and standard operating procedures and compare them with the stated needs are checked and complied with.
- IAC0202: History of the stated OHS needs and the reasons why the needs were not addressed previously is investigated.
- IAC0203: Meeting is held with the supervisor and OHS staff regarding the practicality and cost implications of the OHS needs.
- IAC0204: Feedback is provided and alternative ways of dealing with the OHS needs are discussed with the constituency.
Present employee needs during safety meetings.
SCOPE TO BE COVERED FOR MASTERING THE PRACTICAL SKILL:
Condition for Performance:
Given a simulated or controlled working environment with all the tools, equipment and physical requirements to execute the skill the learners will be able to:
Skills activities that must be mastered:
- PA03-01: Maintain and adapt oral/signed communication.
- PA03-02: Write/present for a defined context.
- PA03-03: Access and use information from texts.
- PA03-04: Engage in sustained oral communication and evaluate spoken texts.
Applied knowledge/techniques that must be mastered and applied when executing the skill.
- AK03-01: Reading techniques.
- AK03-02: Communication techniques.
- AK03-03: Writing techniques.
Internal Assessment Criteria for the Practical Skill.
- IAC0301: Oral/signed communication is maintained and adapted.
- IAC0302: Defined context is written/presented.
- IAC0303: Information from texts is accessed and used.
- IAC0304: Sustained oral communication and spoken texts are engaged and evaluated.
Follow up on issues raised and escalate unmet needs.
SCOPE TO BE COVERED FOR MASTERING THE PRACTICAL SKILL:
Condition for Performance:
Given a simulated or controlled working environment with all the tools, equipment and physical requirements to execute the skill the learners will be able to:
Skills activities that must be mastered:
- PA04-01: Access and read minutes of safety meetings.
- PA04-02: Set meetings with decision makers and discuss outstanding issues.
- PA04-03: Report and escalate outstanding issues.
- PA04-04: Recognize management and stakeholders where needs are met.
Applied knowledge/techniques that must be mastered and applied when executing the skill.
- AK04-01: Reading techniques.
- AK04-02: Influencing and convincing techniques.
- AK04-03: Conflict handling techniques.
- AK04-04: Patience and tenacity.
Internal Assessment Criteria for the Practical Skill.
- IAC0401: Minutes of safety meetings are accessed and read.
- IAC0402: Meetings are set with decision-makers to discuss outstanding issues.
- IAC0403: Outstanding issues are reported and escalated to higher authority.
- IAC0404: Management and stakeholders are recognized where needs are met.
Provide feedback to employees regarding OHS issues raised.
SCOPE TO BE COVERED FOR MASTERING THE PRACTICAL SKILL:
Condition for Performance:
Given a simulated or controlled working environment with all the tools, equipment and physical requirements to execute the skill the learners will be able to:
Skills activities that must be mastered:
- PA05-01: Conduct effective feedback meetings.
- PA05-02: Explain reasons for OHS needs/requests not being met and develop alternative solutions.
- PA05-03: Manage expectations and disappointments.
- PA05-04: Motivate adherence to standards.
Applied knowledge/techniques that must be mastered and applied when executing the skill.
- AK05-01: Listening techniques.
- AK05-02: Consultation techniques.
- AK05-03: Conflict resolution techniques.
- AK05-04: Creative problem-solving techniques.
- AK05-05: Compliance monitoring techniques.
Internal Assessment Criteria for the Practical Skill.
- IAC0501: Effective feedback meetings are conducted.
- IAC0502: Reasons for OHS needs/requests not being met and alternative solutions are explained and developed respectively.
- IAC0503: Expectations and disappointments are managed.
- IAC0504: Adherence to standards is encouraged and motivated.
Remove employees from unsafe or unhealthy workplaces.
SCOPE TO BE COVERED FOR MASTERING THE PRACTICAL SKILL:
Condition for Performance:
Given a simulated or controlled working environment with all the tools, equipment and physical requirements to execute the skill the learners will be able to:
Skills activities that must be mastered:
- PA06-01: Identify unsafe/unhealthy conditions.
- PA06-02: Take preventative actions.
- PA06-03: Report conditions.
- PA06-04: Communicate and facilitate safe evacuation.
- PA06-05: Monitor unsafe/unhealthy working situation and report.
Applied knowledge/techniques that must be mastered and applied when executing the skill.
- AK06-01: Observation and hazard perception techniques
- AK06-02: Environmental monitoring techniques
- AK06-03: Assertiveness techniques.
- AK06-04: Guardianship techniques.
Internal Assessment Criteria for the Practical Skill.
- IAC0601: Unsafe/unhealthy conditions are identified.
- IAC0602: Preventative actions are taken.
- IAC0603: Unsafe/unhealthy working conditions are reported.
- IAC0604: Safe evacuation is effectively communicated and facilitated.
- IAC0605: Unsafe/unhealthy working situation is monitored and reported.