List of active policies

Full policy

Last updated: June 11, 2022

Please read carefully before using Our Service.

Privacy Notice

This Privacy Notice tells you how we, People Certification, will collect and use your personal data to provide our services.

Who are we?

People Certification is a software company which created a private space online, filled with tools, courses and activities, all optimized for collaborative learning.

What’s covered by this Privacy Notice?

Under the EU’s General Data Protection Regulation (GDPR) personal data is defined as: “any information relating to an identified or identifiable natural person (‘data subject’); an identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person”.

All data subjects whose personal data is collected, in line with the requirements of the GDPR.

• where People Certification is hosting a website on its own behalf, it is the Data Controller for all the data collected.

Why does People Certification need to collect and store personal data?

We need to collect personal data for correspondence purposes and/or to allow us to provide you our service(s). We are committed to ensuring that the information we collect and use is appropriate for this purpose. People Certification is a company which values its users’ data protection and privacy rights and we have no interest in collecting data beyond what we need to make our service(s) work for you.

In general we collect personal data relating to you for specific purposes, with the nature of the data collected depending on your interaction with People Certification.

Our legal basis for the processing of personal data are:

• Article 6.1(a), GDPR, Consent
• Article 6.1(b), GDPR, Contract
• Article 6.1(f), GDPR, Legitimate Interest

Any legitimate interests pursued by us, or third parties we use, are as follows:

• recruitment and Induction of new Candidates
• emergency Contacts for people who work with us, such as employees and contractors for health and safety purposes.
• business Development
• providing login systems to users via their existing social media accounts

The special categories of personal data concerned are:

• any special categories of special personal data which any user volunteers while using the People Certification systems (for example in a forum or submission)

Will People Certification share my personal data with anyone else?

We may pass your personal data on to third-party service providers contracted to People Certification in the course of dealing with you. We do this because there are some services, such as our video conferencing facility, which will not work unless we are able to make these transfers. Any third parties that we may share your data with are obliged to keep your details securely, and to use them only to deliver the service they provide on our, and of course, your-behalf.

How will People Certification use the personal data it collects about me?

People Certification will process (collect, store and use) the information you provide in a manner compatible with the EU’s General Data Protection Regulation (GDPR). We will endeavour to keep your information accurate and up to date, and not keep it for longer than is necessary. People Certification maintains a register of its data processes which includes a record of the data retention policy for each type of data collected and is committed to only ever trying to process the minimum amount of data needed.

People Certification is required to retain certain information in accordance with the Law, such as information needed for income tax and audit purposes. How long certain kinds of personal data should be kept may also be governed by specific business-sector requirements and agreed practices. Personal data may be held in addition to these periods depending on individual business needs.

Agreeing to these terms is your Consent

By consenting to this privacy notice you are giving us permission to process your personal data specifically for the purposes identified. Where consent is required for People Certification to process both standard and sensitive types of personal data, it must be explicitly given. Where we are asking you for sensitive personal data we will always tell you why and how the information will be used. Agreement with this Privacy Notice and its accompanying terms and conditions (as applicable) (and any Data Processing Agreements, if they apply to you) will be considered to be explicit consent and we will keep a copy of the records of that consent for audit purposes.

You may withdraw consent at any time by:

• contacting us by email.
• Please identify your role in relation to People Certification (if you are a contractor, employee, People Certification partner, end-user etc.), and the data you wish to withdraw consent to be processed.

Disclosure

People Certification will pass on your personal data to certain third parties. People Certification is a global company and it uses cloud services which may be accessed by People Certification employees in any part of the world, including our Head Office in South Africa.

Retention period

People Certification will processes different forms of personal data for as long as is necessary and proportionate for the purpose for which it has been supplied and will store the personal data for the shortest amount of time possible, taking into account legal and service requirements. For further details on the retention period for any particular type of data, please contact by email.

Your rights as a data subject

At any point while we are in possession of or processing your personal data, you, the data subject, have the following rights:

• right of access – you have the right to request a copy of the information that we hold about you.
• right of rectification – you have a right to correct data that we hold about you that is inaccurate or incomplete.
• right to be forgotten – in certain circumstances you can ask for the data we hold about you to be erased from our records.
• right to restriction of processing – where certain conditions apply to have a right to restrict the processing.
• right of portability – you have the right to have the data we hold about you transferred to another organisation.
• right to object – you have the right to object to certain types of processing such as direct marketing.
• right to object to automated processing, including profiling
• right to judicial review: in the event that People Certification refuses your request under rights of access, we will provide you with a reason as to why.

Complaints

In the event that you wish to make a complaint about how your personal data is being processed by People Certification (or third parties as described above), or how your complaint has been handled, you have the right to lodge a complaint directly with the Administrator and People Certification’s data protection Officer by email.

Cookies Notice

Last updated: June 11, 2022

This Cookies Policy explains what Cookies are and how We use them. You should read this policy so You can understand what type of cookies We use, or the information We collect using Cookies and how that information is used. This Cookies Policy has been created with the help of Cookies Policy Generator.

Cookies do not typically contain any information that personally identifies a user, but personal information that we store about You may be linked to the information stored in and obtained from Cookies. For further information on how We use, store and keep your personal data secure, see our Privacy Policy.

We do not store sensitive personal information, such as mailing addresses, account passwords, etc. in the Cookies We use.

Interpretation and Definitions

Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions.

The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

For the purposes of this Cookies Policy:

• Company (referred to as either "the Company", "We", "Us" or "Our" in this Cookies Policy) refers to People Certification, Unit 5 Santana, cnr Tana & Lingerette road, Sunninghill.
• You means the individual accessing or using the Website, or a company, or any legal entity on behalf of which such individual is accessing or using the Website, as applicable.
• Cookies means small files that are placed on Your computer, mobile device or any other device by a website, containing details of your browsing history on that website among its many uses.
• Website refers to People Certification.

The use of the Cookies

Type of Cookies We Use

Cookies can be "Persistent" or "Session" Cookies. Persistent Cookies remain on your personal computer or mobile device when You go offline, while Session Cookies are deleted as soon as You close your web browser.

We use both session and persistent Cookies for the purposes set out below:

Necessary / Essential Cookies

Type: Session Cookies

Administered by: Us

Purpose: These Cookies are essential to provide You with services available through the Website and to enable You to use some of its features. They help to authenticate users and prevent fraudulent use of user accounts. Without these Cookies, the services that You have asked for cannot be provided, and We only use these Cookies to provide You with those services.

Functionality Cookies

Type: Persistent Cookies

Administered by: Us

Purpose: These Cookies allow us to remember choices You make when You use the Website, such as remembering your login details or language preference. The purpose of these Cookies is to provide You with a more personal experience and to avoid You having to re-enter your preferences every time You use the Website.

Your Choices Regarding Cookies

If You prefer to avoid the use of Cookies on the Website, first You must disable the use of Cookies in your browser and then delete the Cookies saved in your browser associated with this website. You may use this option for preventing the use of Cookies at any time.

If You do not accept Our Cookies, You may experience some inconvenience in your use of the Website and some features may not function properly.

If You'd like to delete Cookies or instruct your web browser to delete or refuse Cookies, please visit the help pages of your web browser.

• For the Chrome web browser, please visit this page from Google: https://support.google.com/accounts/answer/32050
• For the Internet Explorer web browser, please visit this page from Microsoft: http://support.microsoft.com/kb/278835
• For the Firefox web browser, please visit this page from Mozilla: https://support.mozilla.org/en-US/kb/delete-cookies-remove-info-websites-stored
• For the Safari web browser, please visit this page from Apple: https://support.apple.com/guide/safari/manage-cookies-and-website-data-sfri11471/mac
• For any other web browser, please visit your web browser's official web pages.

By continuing to use or access People Certification, you are consenting to our use of cookies and related technologies as described in this Cookies Policy.

Social Media Notice

Last updated: June 11, 2022

Please read carefully before using Our Service.

The phenomenal growth in digital technology and the rise of social media platforms over the past few years have revolutionized the way in which people communicate and share information.

Before engaging with a specific social media channel ensure you understand its terms of reference, conventions and etiquette.

You are responsible for your use of the Services and for any Content you provide, including compliance with applicable laws, rules, and regulations. You should only provide Content that you are comfortable sharing with others.

Any use or reliance on any Content or materials posted via the Services or obtained by you through the Services is at your own risk. We do not endorse, support, represent or guarantee the completeness, truthfulness, accuracy, or reliability of any Content or communications posted via the Services or endorse any opinions expressed via the Services.

We reserve the right to remove content that violates the User Agreement, including for example, copyright or trademark violations or other intellectual property misappropriation, impersonation, unlawful conduct, or harassment.

When using any type of social media, you must:

• be credible, accurate,fair,thorough and transparent.
• be respectful–encourage constructive criticism and deliberation.
• be cordial, honest and professional at all times.
• listen before you talk – before entering any conversation you need to understand the context,
  1. who is the potential audience?
  2. is there a good reason to place a comment or respond?
• write what you know–you have to know your facts and cite credible sources.
• acknowledge if a mistake is made through your comment or response and respond to it immediately.
• be both reactive and responsive – when you gain insight share it where appropriate.

Respectful conduct means promoting:

• human rights and social responsibility
• equity and equal opportunity
• academic freedom and freedom of expression
• trustworthiness
• integrity, fairness & courtesy

Respectful conduct means preventing:

• sexual, racial and other forms of harassment
• disrespect for persons
• discrimination on the basis of race, gender, religion, disability, sexual orientation or age
  Users must be 16 years or older to sign up to and post on social media accounts.
  

Terms and Conditions

Last updated: June 11, 2022

Please read these terms and conditions carefully before using Our Service.

Interpretation and Definitions

Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

For the purposes of these Terms and Conditions:

• Affiliate means an entity that controls, is controlled by or is under common control with a party, where "control" means ownership of 50% or more of the shares, equity interest or other securities entitled to vote for election of directors or other managing authority.
• Company (referred to as either "the Company", "We", "Us" or "Our" in this Agreement) refers to People Certification, Unit 5 Santana, cnr Tana & Lingerette road, Sunninghill.
• Country refers to: South Africa
• Service refers to the Website.
• Terms and Conditions (also referred as "Terms") mean these Terms and Conditions that form the entire agreement between You and the Company regarding the use of the Service.
• Third-party Social Media Service means any services or content (including data, information, products or services) provided by a third-party that may be displayed, included or made available by the Service.
• Website refers to People Certification.
• You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

Acknowledgement

These are the Terms and Conditions governing the use of this Service and the agreement that operates between You and the Company. These Terms and Conditions set out the rights and obligations of all users regarding the use of the Service.

Your access to and use of the Service is conditioned on Your acceptance of and compliance with these Terms and Conditions. These Terms and Conditions apply to all visitors, users and others who access or use the Service.

By accessing or using the Service You agree to be bound by these Terms and Conditions. If You disagree with any part of these Terms and Conditions then You may not access the Service.

Your access to and use of the Service is also conditioned on Your acceptance of and compliance with the Privacy Policy of the Company. Our Privacy Policy describes Our policies and procedures on the collection, use and disclosure of Your personal information when You use the Application or the Website and tells You about Your privacy rights and how the law protects You. 

Links to Other Websites

Our Service may contain links to third-party web sites or services that are not owned or controlled by the Company.

The Company has no control over, and assumes no responsibility for, the content, privacy policies, or practices of any third party web sites or services. You further acknowledge and agree that the Company shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with the use of or reliance on any such content, goods or services available on or through any such web sites or services.

We strongly advise You to read the terms and conditions and privacy policies of any third-party web sites or services that You visit.

Termination

We may terminate or suspend Your access immediately, without prior notice or liability, for any reason whatsoever, including without limitation if You breach these Terms and Conditions.

Upon termination, Your right to use the Service will cease immediately.

Limitation of Liability

Notwithstanding any damages that You might incur, the entire liability of the Company and any of its suppliers under any provision of this Terms and Your exclusive remedy for all of the foregoing shall be limited to the amount actually paid by You through the Service.

To the maximum extent permitted by applicable law, in no event shall the Company or its suppliers be liable for any special, incidental, indirect, or consequential damages whatsoever (including, but not limited to, damages for loss of profits, loss of data or other information, for business interruption, for personal injury, loss of privacy arising out of or in any way related to the use of or inability to use the Service, third-party software and/or third-party hardware used with the Service, or otherwise in connection with any provision of this Terms), even if the Company or any supplier has been advised of the possibility of such damages and even if the remedy fails of its essential purpose.

Some states do not allow the exclusion of implied warranties or limitation of liability for incidental or consequential damages, which means that some of the above limitations may not apply. In these states, each party's liability will be limited to the greatest extent permitted by law.

"AS IS" and "AS AVAILABLE" Disclaimer

The Service is provided to You "AS IS" and "AS AVAILABLE" and with all faults and defects without warranty of any kind. To the maximum extent permitted under applicable law, the Company, on its own behalf and on behalf of its Affiliates and its and their respective licensors and service providers, expressly disclaims all warranties, whether express, implied, statutory or otherwise, with respect to the Service, including all implied warranties of merchantability, fitness for a particular purpose, title and non-infringement, and warranties that may arise out of course of dealing, course of performance, usage or trade practice. Without limitation to the foregoing, the Company provides no warranty or undertaking, and makes no representation of any kind that the Service will meet Your requirements, achieve any intended results, be compatible or work with any other software, applications, systems or services, operate without interruption, meet any performance or reliability standards or be error free or that any errors or defects can or will be corrected.

Without limiting the foregoing, neither the Company nor any of the company's provider makes any representation or warranty of any kind, express or implied: (i) as to the operation or availability of the Service, or the information, content, and materials or products included thereon; (ii) that the Service will be uninterrupted or error-free; (iii) as to the accuracy, reliability, or currency of any information or content provided through the Service; or (iv) that the Service, its servers, the content, or e-mails sent from or on behalf of the Company are free of viruses, scripts, trojan horses, worms, malware, timebombs or other harmful components.

Some jurisdictions do not allow the exclusion of certain types of warranties or limitations on applicable statutory rights of a consumer, so some or all of the above exclusions and limitations may not apply to You. But in such a case the exclusions and limitations set forth in this section shall be applied to the greatest extent enforceable under applicable law.

Governing Law

The laws of South Africa, excluding its conflicts of law rules, shall govern this Terms and Your use of the Service. Your use of the Application may also be subject to other local, state, national, or international laws.

Disputes Resolution

If You have any concern or dispute about the Service, You agree to first try to resolve the dispute informally by contacting the Company.

For European Union (EU) Users

If You are a European Union consumer, you will benefit from any mandatory provisions of the law of the country in which you are resident in.

United States Legal Compliance

You represent and warrant that (i) You are not located in a country that is subject to the United States government embargo, or that has been designated by the United States government as a “terrorist supporting” country, and (ii) You are not listed on any United States government list of prohibited or restricted parties.

Severability and Waiver

Severability

If any provision of these Terms is held to be unenforceable or invalid, such provision will be changed and interpreted to accomplish the objectives of such provision to the greatest extent possible under applicable law and the remaining provisions will continue in full force and effect.

Waiver

Except as provided herein, the failure to exercise a right or to require performance of an obligation under this Terms shall not effect a party's ability to exercise such right or require such performance at any time thereafter nor shall be the waiver of a breach constitute a waiver of any subsequent breach.

Translation Interpretation

These Terms and Conditions may have been translated if We have made them available to You on our Service.

You agree that the original English text shall prevail in the case of a dispute.

Changes to These Terms and Conditions

We reserve the right, at Our sole discretion, to modify or replace these Terms at any time. If a revision is material We will make reasonable efforts to provide at least 30 days' notice prior to any new terms taking effect. What constitutes a material change will be determined at Our sole discretion.

By continuing to access or use Our Service after those revisions become effective, You agree to be bound by the revised terms. If You do not agree to the new terms, in whole or in part, please stop using the website and the Service.

Contact Us

If you have any questions about these Terms and Conditions, you can contact us by email.

Full policy

Student registration is free

• Go to the main page of the platform
• On the : "Top Right-hand Corner", you will see a RED login button.
• Click on this button
• You will be directed to the Login Screen
• A screen will appear asking for your user name (lower-case) and password
• Choose a password that is at least 8 characters long with one special character (@ % _ *! & #), Upper and Lower Case, and a number(s)
• Complete the rest of the form and submit
• Once completed, you will receive an email with a link to verify your account
• If completed, you can now login as a Student

NOTE:

Verification mail may sometimes take a few hours

If you did not receive an email,  check you Spam/Clutter/Junk folder

To log into the platform

• Go to the main page of the platform
• On the : "Top Right-hand Corner", you will see a RED login button.
• Click on this button
• You will be directed to the Login Screen
• Enter your  user name and the password that you have chosen to create your account
• Once logged in, you will see your profile appear on the : "Top Right-hand Corner"
• You are now logged in and can start with your courses

To reset your password

• Go to the login screen
• Click on the “Forgotten your user name or password?” link, on the login screen
• A screen will appear asking for your email address or user name  (Fill in one of the two options that is registered on the platform)
• You cannot use a different email address or user name. The system will not recognize it
• Once completed, you will receive an email with a link to reset your password
• If you did not receive an email,  check you Spam/Clutter/Junk folder
• Choose a new password that is at least 8 characters long with one special character (@ % _ *! & #), Upper and Lower Case, and a number(s)

To change your email address

• Click your Profile icon in the top right corner
• Select the View Profile option from the dropdown list
• Choose which section you would like to edit from the options at the top of the page, e.g. Personal Info, Address, Education, Account Settings, and more
• Click Save once you have made changes to any section

Note:

In some profile sections, the Save button will only appear after you have made changes

To use the platform, you will need the following skills

• Basic Computer Skills
• Knowledge of mouse use and keyboard use
• Experience navigating the Internet and using an Internet browser
• Comfortable working with multiple windows

The system requirements are modest

• Minimum system requirements for accessing courses are:
• Adobe® Flash Player: Internet access (works on all speeds, although the faster the better, as always!)
• Processor (any CPU speed which is sufficient to run the Flash Player and a browser at the same time)
• Web browser (pre-installed on most Windows/Mac/Linux operating systems); recommended browsers include Google Chrome® and Mozilla Firefox®
• Email address (if you don't have one, sign up with Google™ Mail, Yahoo!® Mail or any other free email provider)
• If you have older browsers, you may experience issues when entering your new password for the first time or with loading some of the e-learning modules
• Your browser should also have both cookies and javascript enabled. These are typically enabled by default
• Audio listening devices to listen to the audio in the e-learning modules or video material

Issues if your Internet speed is not fast enough

Note:

Your download speed should be at least 1 Mbps. The minimum speed requirement may vary per the size of the e-learning content, but the above specification is a good average to work on

Recorded issues if your Internet speed is too slow (less than 1 Mbps):-

1. Once you’ve clicked “ENTER” or “PLAY”, when viewing a presentation, you just get a white screen with no content
2. Once you’ve clicked “ENTER” or “PLAY”,  when viewing a presentation, you just get a white screen with a constant loading icon
3. The content may open but is very slow

Can I use my tablet? Yes, you can use your iPad or tablet

• All you need is a solid, reliable Internet connection of at least 1MBs upload/download and a modern web browser
• Our platform will work on any modern web browser
• Web browser (pre-installed on most Windows/Mac/Linux operating systems); recommended browsers include Google Chrome® and Mozilla Firefox®
• Email address (if you don't have one, sign up with Google™ Mail, Yahoo!® Mail or any other free email provider)

Can I use the platform off-line? No, you cannot use the platform off-line

The only way to study, is through our online platform. The course content can only be distributed through our  platform

How do I pay for courses? Payments are done via PayPal

You can purchase your course directly from PayPal

Use a currency converter for your local currency

Select the course you want

• From the home page, click on the "scrolling banner" (view all courses)
• You will be directed to a list of courses
• Click on the Title of your course
• You will be directed to the PayPal site to make your payment
• Follow the PayPal instructions
• Once payment has been received, an invoice will be generated by PayPal and emailed to you
• Once payment has been completed, the course will be made available to you

When viewing the presentation / course

• You have to make detailed notes
• There is no time-limit set for the courses, thus the preparation for an Assessment must always be done first
• Do not attempt an Assessment, if you have not completed the course / presentation

Where required, resource material has been included

• In some presentations, there is a Resources tab in the top right-hand corner of the screen
• The resources will have the icons of a PDF or Word document

Can I stop the presentation at any time? Yes, you can stop / pause at any time

• Once you have started the presentation (course), you can stop at any time
• Your progress will be saved on the platform
• When you want to continue, you will be asked if you want to resume where you left off or if you want to start again

PLEASE NOTE THAT ASSESSMENTS CANNOT BE STOPPED / PAUSED AT ANY TIME

Assessments may not be stopped

All Assessments must be completed in one sitting

Certificates are issued when you pass the assessment

• You need to work through all the modules that have been loaded onto your course
• The pass mark has been set to 70%, so you will need to attain at least 70% for your assessment
• If successful, the system will allow you to download your certificate (Get you certificate button)
• Once completed, the certificate will also be available on the Home Page, on the left (Certificates Block)
• From this Block, you can view and download all of your certificates

Will I have more than one opportunity to retake the assessment? Yes, you will

• Only two (x2) attempts are allowed
• If you fail an assessment or wish to attain a higher score, you can retake the assessment
• Just go to the assessment page and click on the 'Retake' button beside your current score
• The score will be deleted and you can repeat the assessment immediately.

Note:

When you retake an assessment your previous result will be deleted and replaced with your newest result, even if it is lower than the original.

Can I enrol again for the same course if I failed the assessment? Yes, you can

• Open the applicable course
• Navigate to the “Administration” block (left side) of the page
• Select the “Un-enroll me”
• Once completed
• Go to the Main Page, select view courses
• Select the course you want to take and make payment via PayPal
• Once complete, you can take the course again

Are all the courses accredited? Some courses do have accreditation

We are accredited by HWSETA

A core function of the SETA’s is that they act as Education and Training Quality Assurance bodies (ETQAs) within various economic sectors to ensure quality education and training. The HWSETA ETQA is accredited by SAQA to monitor and audit achievements in terms of national standards and qualifications.